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<p>In the ever-evolving world, the art of forging genuine connections remains timeless. Whether it’s with colleagues, clients, or partners, establishing a genuine rapport paves the way for collaborative success.</p>

<p>Challenges in business are a given, but it’s our response to them that defines our trajectory. Looking beyond the immediate obstacle, there lies a realm of opportunity and learning.</p>

<p>Every business has a unique potential waiting to be tapped. Recognizing the keys to unlock this growth can set an enterprise on the path to unprecedented success.</p>

<p>The magic that emerges from effective collaboration is undeniable. When diverse minds converge with a shared purpose, the results can be transformative.</p>

<p>What fosters effective teamwork? It’s not just about grouping individuals together and hoping for the best. It’s about cultivating an environment where trust, open communication, mutual respect, and a shared vision converge.</p>

<p>In an ever-shifting business landscape, adaptability isn’t just a trait—it’s a competitive advantage. Companies that embrace change, learn from challenges, and pivot when necessary are the ones that not only survive but also thrive in uncertain environments.</p>

<p>Photo by Alice Dietrich on Unsplash Entrepreneurship experts say that an entrepreneur must have a higher than average risk tolerance to be successful, nay, even to BE an entrepreneur. This is true, of course, but entrepreneurs also have a high tolerance for one of my favorite German words: schmutzig. Those of you with a little knowledge [&hellip;]</p>

<p>This post is not a plea for you to give money or charity to the poor this holiday season. In fact, I’m asking you to do something harder. If you are a business leader, you have more power to help the poor than you know. You need to use it. Over the last three centuries, [&hellip;]</p>

<p>Some of the Agents who received financial help through Fair Trade Outsourcing’s impact programs. We started collecting data about our Agents and their economic decisions in the last quarter of 2018. We were focused on asking questions like “What do you spend your salary on?” and “What are your proud purchases?” We thought our employees [&hellip;]</p>

<p>As humans, most of us know that abject poverty is inhumane and immoral. It goes against the sacred kinship we all feel, down in the depths of our deepest biology, of being homo sapiens, and members of the same species. When we witness or see images of our fellow humans suffering, no matter where they [&hellip;]</p>

<p>EDITOR’S NOTE: This is the full testimony delivered by Mr. Mike Dershowitz at the Public Hearing on November 26th held by the Committee on Commerce and Economic Development of the City Council of the City of Philadelphia. In his testimony, Mike talked about workforce modernization through microskilling and fair trade outsourcing as part of the [&hellip;]</p>

<p>If you’re reading this article and an American citizen, you may remember a time in American political discourse when using the word “lie” was tantamount to showing up on the US Senate floor in your underwear. While that time may have been just 2014, a mere 5 years ago, the world “lie” — mendacity — now has become an [&hellip;]</p>

<p>Please join me in welcoming the next epoch in the history of the outsourcing industry. The Fair Trade Outsourcing name and logos with the PlusPlus icon are trademarks owned by Rethink Staffing Inc., a duly registered company d/b/a Fair Trade Outsourcing in the United States, the Philippines, and Ghana. Since its founding 30 years ago, the [&hellip;]</p>

<p>Image by tookapic from Pixabay Call centers and outsourcing companies always talk about how employee health and safety at work are important to them. They implement workplace wellness programs where they provide healthy food in the cafeteria and encourage their employees to exercise or take up yoga. They have regular compliance checks to ensure the work [&hellip;]</p>

<p>In countries like the Philippines, the outsourcing industry plays a major role in propping up the nation’s GDP as well as the economic progress that agents see in their lives. A high-paying job in the BPO sector makes a huge difference in pulling agents and their families out of poverty. But is that enough? In [&hellip;]</p>

<p>It’s been a year since we began measuring our business with a dual scorecard: our financial results and our social impact results. This duality may seem odd for a typical for-profit business, but our goal of making an impact while seeing our company grow may be what the outsourcing industry exactly needs. The BPO industry [&hellip;]</p>

<p>Photo by rawpixel.com from Pexels We should never stop learning, even when we are in our twilight years. Learning, after all, doesn’t end with a college degree. It can happen in an informal setting, when you least expect it. Learning, however, cannot happen without a deep-seated interest in the topic being presented. That’s why, in an [&hellip;]</p>

<p>Photo by rawpixel.com from Pexels Your business needs people. But people are more than cogs in a machine. Like it or not, a person’s history and current situation drives behavior more than you realize. Do you understand why? Let me tell you about one of my US employees, a customer service representative for one of our [&hellip;]</p>

<p>We all have to live our lives with the cards we’re dealt. Life is not fair and bad things can happen to good people, but that doesn’t mean shouldn’t try to do the right thing, and make the world better where we can. I know life in the developing world isn’t easy: every Agent in [&hellip;]</p>

<p>It seems you can’t read headlines today without hearing about a city or state proposal somewhere for a $15/hour minimum wage. We need that conversation, because a federal minimum wage of $7.25/hour is below the single-person poverty threshold in a large part of the country, and so our minimum wage is really a “poverty wage.” [&hellip;]</p>