<p>In countries like the Philippines, the outsourcing industry plays a major role in propping up the nation’s GDP as well as the economic progress that agents see in their lives. A high-paying job in the BPO sector makes a huge difference in pulling agents and their families out of poverty. But is that enough? In [&hellip;]</p>

<p>For almost a year after starting Rethink Staffing in the BPO industry, I felt an immense guilt about how I was making my living. I would read news reports about the horrible conditions in offshore call centers. When friends asked what I was doing, I stumbled about, responding confusedly and obscuring the truth, in order [&hellip;]</p>

<p>I’m here at the PACE annual conference outside of Atlanta. While getting ready for the conference, I started doing some research on some of the participants, and I saw a few organizations that seem to be speaking the same language we do at Rethink Staffing. Back in 2013 and 2014, the concept of “Impact Sourcing” [&hellip;]</p>